Frequently Asked Questions
Find answers to common questions about our products, services, and policies.
How do I choose the right fragrance?
Consider your personal style, the occasion, and the season. Our fragrance experts can help you find the perfect scent based on your preferences and skin chemistry.
What's the difference between eau de parfum and eau de toilette?
Eau de parfum has a higher concentration of fragrance oils (15–20%) and lasts longer, while eau de toilette has a lower concentration (5–15%) and is lighter.
How should I store my fragrances?
Store fragrances in a cool, dry place away from direct sunlight. Keep them upright and avoid extreme temperature changes to maintain their quality.
Do you offer samples or testers?
Yes, we offer sample sizes for most of our fragrances. You can also visit our physical stores to test fragrances before purchasing.
What if I'm allergic to certain ingredients?
Please check the ingredient list on each product page. If you have specific allergies, contact our customer service team for detailed ingredient information.
How long do fragrances typically last?
Fragrance longevity varies by person and depends on factors like skin type, weather, and application method. Most fragrances last 4–8 hours on the skin.
Can I return a fragrance if I don't like it?
Due to hygiene reasons, we cannot accept returns on opened fragrances. However, we offer samples and testers to help you make the right choice.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination. Contact us for specific information.
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